Privacy Policy for Flowmedia

Effective Date: March 31, 2023

1. Introduction

At Flowmedia, operated by Flow Services LLC (“Flowmedia”, “we”, “us”, or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website flowmedia.pro and our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you interact with our website or services, you may provide us with personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Payment information (processed via secure third-party providers)
  • Any information you submit via contact forms, email, or other communications

Automatically Collected Information

We may automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of access
  • Referring website
  • Cookies and tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our services
  • To process payments and invoices
  • To communicate with you and respond to inquiries
  • To provide customer support
  • To improve our website and services
  • To send service-related updates, notices, or promotional materials (where permitted by law)
  • To comply with legal obligations

We will not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Secure data storage systems
  • Restricted access to personal data
  • Regular internal security reviews
  • Use of reputable third-party service providers with strong security standards

While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When your data is no longer needed, we will securely delete or anonymize it.

6. Third-Party Services

We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services, including:

  • Payment processors
  • Email service providers
  • Analytics providers
  • Advertising platforms (e.g., Google, Meta, TikTok)
  • Hosting and IT service providers

These third parties are required to protect your personal information and use it only for the purposes we specify.

We are not responsible for the privacy practices of third-party websites or services.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze website usage.

You can control cookie preferences through your browser settings. However, disabling cookies may affect certain website features.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

If we make material changes, we will notify you by:

  • Posting a notice on our website, or
  • Sending an email to the address we have on file

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you may contact us at:

Flowmedia (Flow Services LLC)
Email: support@flowmedia.pro
Website: https://flowmedia.pro