Terms and Conditions for Flowmedia
Last updated: 09/12/25
1. Definitions
Flowmedia (“Flowmedia”, “Agency”, “we”, or “us”) means Flow Services LLC, a company incorporated under the laws of the State of Delaware, United States, operating via the website flowmedia.pro.
The “Client” means any individual or entity engaging Flowmedia to provide Services.
The “Agreement” means any proposal, statement of work, service agreement, order form, or invoice agreed upon between Flowmedia and the Client.
2. Introduction
These Terms and Conditions (“Terms”) govern the provision of digital marketing services (“Services”) by Flowmedia to the Client. By engaging Flowmedia, the Client agrees to be bound by these Terms.
If there is any conflict between these Terms and a separately signed Agreement, the terms of the separate Agreement shall prevail.
3. Services
Flowmedia agrees to provide Services as outlined in the Agreement. The Services may include, but are not limited to:
- Google Ads management
- Meta (Facebook & Instagram) Ads management
- TikTok Ads management
- Search Engine Optimization (SEO)
If no separate Agreement exists, the Services shall be those described in the applicable invoice or order confirmation.
Flowmedia does not guarantee specific performance outcomes, including but not limited to revenue, leads, conversions, or rankings.
4. Payment Terms
The Client agrees to pay Flowmedia for the Services in accordance with the fees and payment schedule outlined in the Agreement or invoice.
- Payment may be required upfront in some cases, at Flowmedia’s discretion.
- Payments must be made on or before the due date specified in the invoice.
- Late payments shall incur a late fee of 1.5% per month on the outstanding balance.
If payment is not received within 14 days of the due date, Flowmedia reserves the right to suspend Services until payment is made in full.
5. Refunds
Refunds may be issued at Flowmedia’s discretion if Flowmedia has failed to provide the agreed Services or deliverables as outlined in the Agreement.
No refunds shall be provided for work already performed, ad spend incurred, or third-party costs.
6. Intellectual Property
All intellectual property rights, including copyright and trademarks, in any materials created or developed by Flowmedia as part of the Services shall remain the property of Flowmedia unless otherwise agreed in writing.
The Client is granted a non-exclusive, non-transferable license to use such materials solely for the purposes for which they were provided.
7. Confidentiality
Both parties agree to keep confidential any information that is marked as confidential or ought reasonably to be considered confidential, including business strategies, trade secrets, and client data.
Neither party shall disclose such information to any third party without prior written consent, except as required by law.
8. Limitation of Liability
Flowmedia’s total liability for any claim arising from the provision of the Services shall be limited to the amount paid by the Client in the last one (1) month of services.
Flowmedia shall not be liable for any indirect or consequential losses, including loss of profits, data, or goodwill.
Flowmedia shall not be liable for any failure to perform its obligations if such failure results from events beyond its reasonable control, including but not limited to natural disasters, platform bans, strikes, outages, or failures of third-party service providers (e.g., Google, Meta, TikTok).
9. Warranties and Indemnities
Flowmedia makes no warranties, express or implied, regarding the Services or any materials provided, including but not limited to any warranties of merchantability, fitness for a particular purpose, or non-infringement.
The Client warrants that it has the necessary rights to provide any materials, content, or intellectual property supplied to Flowmedia and agrees to indemnify and hold Flowmedia harmless against any claims arising from Flowmedia’s use of such materials.
10. Termination
Either party may terminate the Agreement by providing 30 days’ written notice to the other party.
If the Agreement is terminated mid-month, the Client remains liable for the full month’s fees, regardless of the termination date.
Upon termination, the Client shall pay any outstanding fees for Services rendered up to the termination date.
11. Governing Law
These Terms and the Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States.
12. Dispute Resolution (Arbitration)
Any dispute arising out of or relating to these Terms or the Agreement shall be resolved through binding arbitration in Delaware, in accordance with applicable arbitration rules.
The arbitrator’s decision shall be final and binding, and judgment may be entered in any court having jurisdiction.
13. Amendments
Flowmedia may amend these Terms from time to time. The Client will be notified in writing of any material changes.
Continued use of the Services after such notification constitutes acceptance of the amended Terms.
14. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including acts of God, war, terrorism, fire, flood, strikes, platform outages, or third-party failures.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Waiver
Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
17. Entire Agreement
These Terms and any applicable Agreement constitute the entire understanding between the parties and supersede all prior agreements or representations.
18. Notices
All notices shall be in writing and may be delivered by email to:
Flowmedia: support@flowmedia.pro
Client: the email provided at the time of engagement
19. Relationship of the Parties
The relationship between Flowmedia and the Client is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.
20. Assignment
The Client may not assign or transfer its rights or obligations without Flowmedia’s written consent.
Flowmedia may assign its rights to any affiliate or successor in interest.
21. No Third-Party Beneficiaries
These Terms are for the sole benefit of the parties and do not confer rights to any third party.
22. Privacy Policy
Flowmedia’s Privacy Policy is available at:
https://flowmedia.pro/privacy
23. Contact Information
Flow Services LLC
8 The Green, Suite A
Dover, Delaware 19901, United States
Email: support@flowmedia.pro